Privacy Policy

1. Information We Collect

1.1 Information You Provide

When you create an account, submit a consignment, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Mailing address
• PayPal email address
• Bank account information (for ACH direct deposit payments via Stripe)
• Details about items you submit for consignment

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process consignment submissions
• List and sell your items on eBay
• Process and send payouts (via PayPal, check, or ACH)
• Communicate with you about your consignments and account
• Send email notifications about item status, sales, and payouts
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and unauthorized access

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Payment processors: Stripe and PayPal, to process your payouts
• eBay: To list and sell your consigned items
• Email service providers: To send transactional emails and notifications
• Analytics providers: Such as Google Analytics, to understand website usage
• Legal authorities: When required by law, subpoena, or legal process

4. Cookies & Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze site traffic. You can control cookies through your browser settings, though disabling them may affect site functionality.

We use Google Analytics to collect aggregate usage data. Google Analytics uses cookies to track interactions. You can opt out by installing the Google Analytics Opt-out Browser Add-on.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. Passwords are hashed using industry-standard encryption. Payment information is processed by PCI-compliant third parties (Stripe, PayPal) and is never stored on our servers. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data by contacting us at eric@wincities.com.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Opt out of marketing communications
• Object to certain processing of your data

To exercise any of these rights, please contact us at eric@wincities.com. We will respond within 30 days.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites such as eBay, PayPal, and Stripe. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us: